"Due to the current organizational changes regarding the supplying factories, we would like to ask you to contact us by phone in advance for returns"

The ROEMHELD Group is renowned for the quality of its products as well as its continuous quest for improvements.
Besides our products, we would also like to provide you with a first-class service and thus help to ensure that you made the right choice to use ROEMHELD Group products.

As a result, we would like to continue to improve our service in order to achieve a better flow of information and thus shorter response times.

We would like to ask you to complete the attached return shipping bill with as much detail as possible and enclose it with the use it when sending back every return shipment regardless of whether you are requesting a repair, replacement or testing. Gathering all the necessary information and clarifying your issue in detail will save us both time in the event of any queries.

We would like to thank you for your support.